Replies posted by Esperware | Razer Insider

Replies posted by Esperware

4 Replies

dekades
dekadesCommunity Cowboy
posted in Audio

BLACKSHARK V2 PRO | The Sound of Esports. Unleashed

Razer has consistently went out of their way to not address the sidetone volume issue. Since the mic signal is more than sufficient for any recording application, I am 100% convinced this is a software issue Synapse desperately needs to introduce a sidetone gain boost or fix this entirely. This is a $180 head set and Razer not addressing this is poor customer service.

53
Kenserky
3 years ago
E
EsperwareInsider Mini
posted in Razer Support

BLACKSHARK V2 PRO - SIDETONE IS TOO QUIET

I honestly do not believe the headset is defective. I strongly believe this is a software issue because the mic signal is more than sufficient when recording in any other application. Razer needs to introduce a gain boost in sidetone or something, but they're going out of their way to not address this issue.

5
Razer.Speedcr0ss
3 years ago
P
Putter1013
posted in Razer Support

Blackshark V2 Pro Wireless

I had several issues with this headset in Synapse also. I had to uninstall and reinstall Synapse 3.0 AND uninstall the drivers Windows tried to automatically install when I connected the headset via USB the first time. Now it shows up in Synapse.

2
Razer.Speedcr0ss
3 years ago
E
EsperwareInsider Mini
posted in Razer Support

BLACKSHARK V2 PRO - SIDETONE IS TOO QUIET

Bumping because no response from Razer in several days. This needs to be resolved. A $180 headsetup should not have this software issue.

5
Razer.Speedcr0ss
3 years ago

Badges

View More
CookiesCookie settings