Replies posted by hitPeachYellowgarden087 | Razer Insider

Replies posted by hitPeachYellowgarden087

4 Replies

dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

satingh0striderSeriously doubt this would be the fix as it seems to be at a hardware level. The cold boot does not even power up the device and that is the problem. The fastest way to replicate this is to shutdown your system. Turn off the main power and press the PC power button 2 or 3 times. Then turn back the power on and boot up. You can't even enter the bios as the device is unable to be powered up. I do think this can be fixed only via a firmware update but question is how long? Razer has been dragging their legs for a fix as simple as this. Disregard my last statement. Replacing the old driver did not fix the issue. Cold booting the PC as you've described makes this issue appear consistently. Please Razer Fix this issue!!!! If I plug in my old Glorious Model O- into the same port as the Razer, it works perfectly everytime. 100% a firmware issue.

160
V
2 years ago
dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

I noticed under Device Manager there were 2x listed as USB Input Devices that represented my Razer 8k Mouse (odd that their were 2). The really odd part was one of them had an old 2017 driver with a manufacturer of Razer and the other was 2020/09/28 with a manufacturer of Razer. I replaced the driver on the 2017 driver using the Update Driver -> Browse function to replace it with the 2020/09/28 driver. I no longer have the cold boot issue it appears. We shall see if this lasts...

160
V
2 years ago
dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

hitPeachYellowgarden087I have the same issue where the mouse is not detected at startup when set to 8K Hz. The mouse is plugged into the USB 3 port connected to the CPU and not the chipset. Motherboard is a Gigabyte x570 Xtreme (running the latest Agesa 1.2.0.0), 5950x. Power Supply is Seasonic Prime TX-1000 on a APC 1500VA Smart UPS. Also running the latest AMD Chipset drivers 2.13.27.501 released on Feb 4th 2021 Ideas? Also running the latest version of Windows 10 20H2

160
V
2 years ago
dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

I have the same issue where the mouse is not detected at startup when set to 8K Hz. The mouse is plugged into the USB 3 port connected to the CPU and not the chipset. Motherboard is a Gigabyte x570 Xtreme (running the latest Agesa 1.2.0.0), 5950x. Power Supply is Seasonic Prime TX-1000 on a APC 1500VA Smart UPS. Also running the latest AMD Chipset drivers 2.13.27.501 released on Feb 4th 2021 Ideas?

160
V
2 years ago

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