Replies posted by Sun3ke | Razer Insider

Replies posted by Sun3ke

5 Replies

L
Licoricebizdepot669
posted in Razer Support

Razer Kraken 7.1 V2 keeps disconnection

Razer.Speedcr0ssI see. Does the disconnection happen while the Razer Synapse is closed or disabled? Yes, same problem persists.

12
Razer.Speedcr0ss
3 years ago
L
Licoricebizdepot669
posted in Razer Support

Razer Kraken 7.1 V2 keeps disconnection

Razer.Speedcr0ssHi there! Does the issue happen after connecting the headset to a different USB port or computer? Ensure that your device is plugged into your computer's USB port directly. If you are using a PC, connect the device to the rear USB ports and see if it helps. I've tried all ports that I have on my pc and in the base station which I bought together with the headset - same issue. It works for maybe 30mins fine and then it starts to disconnect my keyboard and headset every minute or so, however, the base station seems to not be affected as light works, but the headset disconnects anyway. I've tried another headset and everything is perfect - no disconnection whatsoever.

12
Razer.Speedcr0ss
3 years ago
T
toribass165
posted in Razer Support

peripherals disconnect and reconnect

LovelyCrowHEY, I fixed it! I went into the sound settings and disabled every other audio output, for some reason even when the default was the headset it kept disconnecting and then switching to the speakers. but i disabled EVERYTHING except the headset itself so it has no choice but to use it and it's been fine since then! (also, im PRETTY sure the headset is the issue as far as the other appliances disconnecting, my keyboard and mouse have not dc'd since doing this and they were doing it every few minutes prior. not 100% sure how it all ties in but everything is golden now) i tried to do that as well, but when it disconnects it just shows as no sound (red x over the sound icon)

6
Razer.Speedcr0ss
3 years ago
L
Licoricebizdepot669
posted in Razer Support

Razer Kraken 7.1 V2 keeps disconnection

same issue. I have just read other forums, turns out this is an issue for many of us all of a sudden..

12
Razer.Speedcr0ss
3 years ago
S
Sorendipity
posted in Razer Support

Razer Kraken Kitty Edition: Continual Disconnects

OMG same! i literally have same issue and looking for solution. At this moment it even disconnects my keyboard (which is steelseries) and mouse (logitech) and then freeze my pc. Pc itself ive build last august so i dont believe that i have issue with that. I have no idea what to do. Tried same things, tried to reinstall drivers and do some stuff with usb bus controllers but same issue.

19
Razer.Speedcr0ss
2 years ago

Badges

View More
CookiesCookie settings