Replies posted by WiNoJoE | Razer Insider

Replies posted by WiNoJoE

7 Replies

J
JosharkInsider
posted in Razer Support

Unable to get refund for returned computer.

I did see a news item last week that a court ruled that Amazon *is* on the hook for resolving problems with 3rd party sellers that sell thru Amazon. Not sure if that helps you any, but try to find the link and use it as a bit of ammo if you chat again with Amazon support. I'm sure Razer won't ignore them as easily as they do us peons. And get your crap together Razer, your lousy customer-support service is really sullying your hard earned reputation!

4
Razer.Speedcr0ss
3 years ago
A
astocks
posted in Razer Support

Razer Support is Non-Existent

I will never buy another Razer product for this very reason -- the customer support is just awful, and there is no excuse for that (besides being a lousy run company).

10
Razer.Speedcr0ss
3 years ago
S
SlasherTheMod
posted in Mobile

How does your RP2 hold up?

Mine lasted 13 months, then the battery swelled up, rendering my RP2 phone useless. A shame it lasted such a short period of time, I really did like it until then. Unsure if I will buy any Razer products in the future, the lousy customer support stories seem rampant! Razer folks, get your shit together!

20
S
4 years ago
B
BinonoXD
posted in Razer Support

Razer phone 2 freezes

parac1oXXsee /psa-chrome-freezing-issue.51033/ Thank you! Yes the problem is now gone, so I guess Google did fix the freezing issue with their Chrome browser.

4
W
4 years ago
B
BinonoXD
posted in Razer Support

Razer phone 2 freezes

Yep, mine started doing the exact same thing starting a few weeks ago. I also narrowed down the culprit to Android Chrome browser, mainly when it tries to play certain videos. Not sure the exact cause, but I have started using FF browser when I know a link is for video.

4
W
4 years ago
D
Deric0712
posted in Mobile

Razer Phone

Per GSMArena the RP2 will go on sale for $499 starting March 1st. I'd snatch one up for sure, I haven't had any issues with mine (one of the lucky few?).

5
Joikansai
Vanguard
5 years ago
A
andarius_01
posted in Mobile

Phone 2 - Satin

Yep, I could not get a straight answer from Razer support either, despite trying for months. I finally ended up buying the glossy version, which thankfully has been trouble free. But the lousy Razer customer support has really left a sour taste in my mouth, so I doubt I'll do business again with this company in the future.

7
A
5 years ago

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