Replies posted by mike3226 | Razer Insider

Replies posted by mike3226

5 Replies

dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

mike3226Thanks deefsea that seems to fixed the problem! Ive tested it 5 times by the removing power cable and holding down the start button and once by starting after a full shut down and waiting 30 minutes - All Good - Looks like Jeff Bezos can stop worrying, That was short lived - mouse wouldn't power up this morning after being shut down all night - I think it's going to have to go - shame, it works really well.but I find this too annoying to ignore.

160
V
2 years ago
dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

mike3226Will try this tonight and hopefully all will be resolved. If not its going back to Amazon. Will post outcome tonight or tomorrow. Thanks deefsea that seems to fixed the problem! Ive tested it 5 times by the removing power cable and holding down the start button and once by starting after a full shut down and waiting 30 minutes - All Good - Looks like Jeff Bezos can stop worrying,

160
V
2 years ago
dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

deefseaTurns out there's a Razer firmware update that fixed the problem for me. It was oddly difficult to come across the solution considering how easy it was to find others with the same problem. I even opened a support ticket but then stumbled across an answer in a Reddit thread. It's for sure a wicked good mouse, I'm totally happy with it. http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=4190&nav=0,76,1104,1120 Will try this tonight and hopefully all will be resolved. If not its going back to Amazon. Will post outcome tonight or tomorrow.

160
V
2 years ago
dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

I will try again this evening and if I can't fix it Amazon can have it back. Real shame because its great when it's working but my wife uses computer and she certainly won't want to crawl around the floor unplugging cables. This problem is shocking for a fairly expensive mouse.

160
V
2 years ago
dekades
dekadesCommunity Cowboy
posted in Mice and Surfaces

VIPER 8KHz | Absolute Control. Elevated.

rockamboleMakes sense. What about the device not connecting when Windows start? I need to unplug and plug the usb cable every time Windows is booted or waken. This seems to be a common issue also, found more users in the internet with the same behavior. Got mine yesterday and have exactly the same issue of having to unplug the USB cable and plug back in whilst the computer is running. Tried all the fixes and none work. Ive noticed that the mouse isn't showing up in device manager on the initial failed start up, it's there as soon as its plugged back in.

160
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2 years ago

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