Replies posted by EMERALDbizVolt199 | Razer Insider

Replies posted by EMERALDbizVolt199

8 Replies

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pulseOPALAeroBlue175
posted in Razer Support

Razer products do not work on Mac. Razer said they were working on a fix over a year ago.

Quite some time ago I pre-ordered a Corsair K100 keyboard, only to discover after a long period of time that Corsair support wasn't the least bit bothered about sorting Mac users issues (over multiple product lines). I needed to jump ship, so I searched for other tech keyboards this morning & thought it was my lucky day when I discovered Razer's Huntsman v2 analog keyboard. YAY!!! You'd think I would've learnt from the Corsair experience, but this morning I naively bought a Huntsman v2 analog keyboard from the official site, to then later discover that Razer keyboards aren't truly Mac-compatible either & unearthed a world of disgruntled Mac users. Full disclosure, I'm elderly, my requirements of a keyboard are few & mostly focus on reducing the frustration of me inadvertently multi-tapping keys (the shakes). Corsair's optical key switches helped immensely, but their refusal to update their Mac support has become unacceptable. Realising my stupidity this morning, I tried to cancel the R

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2 years ago
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bayMediumTaupecool318
posted in Razer Synapse

Synapse 3 Mac OS X Support

fearlesshyenaI'm almost certain Razer support doesn't even check the forums (they haven't responded here after almost a year) It's probably a better idea for everyone who wants Synapse 3 on Mac sign this petition on Change to get them to do something https://www.change.org/p/min-liang-tan-provide-mac-os-with-synapse-3 Done & sent $30 put towards the cause. :smile_: Time to join the fight. Just noticed that it's a year old & has stalled. Come on guys, at least sign the petition, it's free & could help.

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6 days ago
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bayMediumTaupecool318
posted in Razer Synapse

Synapse 3 Mac OS X Support

As others have said, a lite version would be greatly appreciated as a stop-gap. My needs are extremely simple, I only need it for my optical keyed Huntsman v2 Analog keyboard so that I choose a single colour static backlight, & media key functionality. No fancy light shows, no multi-gear synced lighting, no voice control, that's it.

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6 days ago
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bayMediumTaupecool318
posted in Razer Synapse

Synapse 3 Mac OS X Support

quickwebWineDregs803Maybe this is more about Razer using Synapse 3 to do something that Apple isn't cool with. I'd imagine that they'd make it loud & clear if Apple was screwing them around. :wink_:

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6 days ago
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bayMediumTaupecool318
posted in Razer Synapse

Synapse 3 Mac OS X Support

My wife dropped off my unopened Huntsman v2 Analog at the DHL Express Depot this morning for return shipment, I await a full refund.

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6 days ago
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bayMediumTaupecool318
posted in Razer Synapse

Synapse 3 Mac OS X Support

LATEST UPDATE: I kept the keyboard intending to give Razer a spray, but plugged it in & it did everything I needed straight out of the box, without Synapse. Nice. If someone in the contact centre had told me that at the start, I wouldn't have had to endure all the mindless template shrouded drivel & saved a lot of frustration. That said, I'm delighted with my Huntsman v2 Analog & won't be chewing anyone's ear. I've contacted them since & voiced my concerns that you professionals are disappointed. I pleaded for a slow but steady ramp up of Synapse, to bring hope & restore trust. Sorry gamers, I don't take you seriously. I urge professionals to politely contact Chelsea (my Super Heroine ❤️) at Razer, she's been amazing & has been the only staff member to show Mac Razer customer respect.

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6 days ago
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bayMediumTaupecool318
posted in Razer Synapse

Synapse 3 Mac OS X Support

mainarxEnd of July 2021, just got Orochi V2 and it only works with Synapse 3 that is not supported on a Mac. What a bummer I feel your pain, in my opinion, it's bad enough for existing Mac customers who have already purchased products, to later find that they're now not supported, but to allow new buyers to purchase Razer products to find out the bad news when they try plugging them in, is poor form. The cheapest fix could be for Razer to inform all outlets of the problem & provide them with large "INCOMPATIBLE WITH Mac OS" labels for all of their current & future Razer products, until Razer produces new packaging.

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6 days ago
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bayMediumTaupecool318
posted in Razer Synapse

Synapse 3 Mac OS X Support

mainarxThey actually do have a list of requirements on a box and it states that it requires a Windows machine. But on the other hand it a has a big Bluetooth log on it, which presumes compatibility with all platforms. And mouse itself does work, just you can't tweak it. But overall I agree, a big warning lable "not compatible with Mac" would help a lot, but i actually think they won't do it on purpose, just to get bigger sale numbers. The thing with packaging, is that I doubt whether anyone reads everything on it before heading to the checkout. If there's a compatibility issue, the packaging should declare it boldly.

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6 days ago

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