Replies posted by KidDaGoat | Razer Insider

Replies posted by KidDaGoat

5 Replies

KidDaGoat
KidDaGoatInsider Mini
posted in Razer Support

Razer Naga Pro Connections Issues

Okay, I have resolved my issue it appears. Fully uninstall Synapse again. Go through and remove all files/folders/registry entries regarding Synapse and Razer Remove all device data using IObit Driver Booster (clear out invalid device data to remove all traces of it from system) Reboot computer Plug in the USB Dongle and then the cable into the Naga Pro Reinstall Synapse Skip syncing my profiles from the cloud and use the Quick Start ones. Deleted all profiles for my Razer Devices My mouse now works as it should and it charges properly off the docking station.

5
KidDaGoat
1 year ago
KidDaGoat
KidDaGoatInsider Mini
posted in Razer Support

Razer Naga Pro Connections Issues

It just doesn't make sense that after the update that all of a sudden, the wireless functionality (both bluetooth and 2.4ghz) do not work as they did before. The mouse shuts off and disconnects within a couple of seconds after a movement or button press. If I plug it in with the supplied cable it works fine. It's been several years, but I have had Razer updates brick peripherals before. My Battlefield 3 Edition Blackwidow keyboard suffered a similar fate. **Update** Also, if I plug the supplied cable into the mouse with it off, the mouse just blinks. It does the same thing with the charging dock. It just blinks. Whatever update they did, it might have bricked the mouse

5
KidDaGoat
1 year ago
KidDaGoat
KidDaGoatInsider Mini
posted in Razer Support

Razer Naga Pro Connections Issues

I do not, I uninstalled Valorant and Vanguard about 3-4 days ago. I have already reinstalled Synapse twice after doing a full removal.

5
KidDaGoat
1 year ago
R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

Yeah I am just going to return this to Amazon. Not going to mess with it. Tried to "clean" install Synapse and drivers and still only the headset is having issues.

39
Giusepetor
1 year ago
R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

I just got my headset yesterday on 3/9/2021. I have already had to call Razer support because the headset will not work when Synapse is running. As others have said, the charging never seems to ever reach full, and the light goes out on its own at random times, so I have unplugged and plugged it back in to resume charging based on the lights. The software toggles do not do anything at all, and Synapse will freeze with a prompt that says an error has occurred. Shortly after freezing, the battery icon in Synapse for the headset goes red and doesn't change. When I close Synapse, the headset works flawlessly. I was able to be on discord for about 6 hours last night without issue. The haptic button works as it should as do the other features of the headset. As others have mentioned, I feel this is a software issue and not a hardware one.

39
Giusepetor
1 year ago

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