Replies posted by AmaiYasai | Razer Insider

Replies posted by AmaiYasai

3 Replies

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Psycho2aTee
posted in Razer Support

streamer companion app broken?

My razer kitty kraken headset never worked at all with the stream alerts other than the streamlabs donation/tip alert. The Twitch ones (the most important ones too) never work when I'm live. The app shows someone follows, raids etc, but the headsets don't light up. But for some reason when I use the test button on the app, it works. Just wish there was actual support for this because I didn't just buy a $100+ headset for nothing! I got these for my viewers and myself to enjoy. For now I'm just using the Chroma Visualizer so there's at LEAST some kind of magical lights dancing on my headset when I stream.

3
A
2 years ago
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KennyWoo747
posted in Razer Chroma RGB

Using Visualizer and Streamer Companion App

yeah i was hoping for both to work, like the visualizer would be the main one, but if someone subs or follows it can "pause" and the streamer app can do the alert, and then revert back to the Visualizer. But unfortunately that's not a thing. Also I can't even get the Streamer Companion app to do the light alerts on my Kitty headphones when I'm live. I can test them in the app all day and they work, but if I'm live, or test the Follows via Streamlabs or Live on Twitch, they just won't work. So infuriating! The streamlabs donation/tip works though for some reason. It could be a Twitch thing.

2
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2 years ago
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sailorspooky
posted in Razer Support

Streamer Companion App and Kitty Headset not reactive

bump on this! I bought these headsets SPECIFICALLY because of me using Streamlabs and Twitch to stream! Please fix your app or give us better support for it! I did NOT pay over $100 for these things for nothing!

2
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2 years ago

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