Replies posted by dXcheeze | Razer Insider

Replies posted by dXcheeze

3 Replies

D
dXcheeze
posted in Razer Synapse

Streamer Companion app

I did contact the razer support as I had exact the same issue... with doing a clean install of razer synapse I did get it to work... So first of all do a backup of all your devices and chroma pattern (its all saved in the cloud, but wanted to be safe). You can do so by exporting all of your profiles and afterwards importing them if it didn't work And ill just add the "guide" i gut from razer supp -> I'll add my PS already here, otherwise some could miss it: I did a point 2.5 After deinstalling all drivers in step 2 I even unplugged all of my devices beside the mouse and restarted twice just to be safe the drivers are uninstalled. Even the support told me I don't really need to deinstall all drivers, but a buggy synapse could cause a buggy driver, so you never know. And of course DEINSTALL Stream Companion App before (SCA) Kindly follow the steps below. CLEAN UNINSTALL / REINSTALL SYNAPSE 1. Kindly uninstall Razer Synapse from your PC and delete all files in C:\\Program Files (x

24
A
2 years ago
D
dXcheeze
posted in Razer Synapse

Streamer Companion app

webCatalinaBlueleet856guys i have a big problem and i want your help.I just buy seiren emote and when i try to run the streamer's companion app it shows a message "server connection error".I amfrom Greece so help me ufff not sure about that but beside reinstalling hole synapse+companion app there wasn't even a real fix for my problem. Sooooooooo I´d say nope, you're f**ked. Hopefully it doesn´t have to do with regional locking, but I wouldn´t say so. But in the end except trying to reinstall everything "clean" or contacting the support somehow, there's no real help... Where do you get the "no connection screen"? Can you maybe provide some screenies?

24
A
2 years ago
D
dXcheeze
posted in Razer Synapse

Streamer Companion app

Well I don't know about the restart/shutdown problem or the server connection problem, but then there just kicks in the IT guy in me: OlguiPRSame here after the initial setup it wont let me go back to edit, and i checked and it's not even loading. did you activate the SCA in Synapse3? in the Connection tab? I can only speak for myself but the initial reinstall with the provided steps worked for me, but never had server problems.. And I'm able to restart/shutdown the computer and still am able to use the emote display. Well, still a native Emote Support would be very neat... like with the sirene as what the support chat told me, don't own one.

24
A
2 years ago

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