Replies posted by headHeliotropeGray853 | Razer Insider

Replies posted by headHeliotropeGray853

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headHeliotropeGray853
posted in Mice and Surfaces

Diamondback RGB with Synapse 2.0 not supported anymore

Hello ;) i resolved this issue thanks to the email's support, now synapse 2.0 recognize again my mouse. Try to follow this steps: Uninstall synapse 3 (if installed) then follow the steps below: Razer Driver Cleanup Tool Uninstall Synapse2 If possible, unplug all Razer devices Reboot the system Download the Razer Driver Clean Up Tool: https://rzr.to/Tf53xj Unzip and run the CleanupRazerDrivers.exe as Administrator The window will close on its own. When it does, reboot the system again Install Synapse 2 Plug in Razer devices Update Synapse 2 as needed and reboot system as update requirement

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2 years ago

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