Replies posted by hitChartreuseCORAL071 | Razer Insider

Replies posted by hitChartreuseCORAL071

2 Replies

H
hitChartreuseCORAL071
posted in General Discussion

Viper 8khz wired disconnects automatically when lifted off the mousepad

murielwiseAlso, have you installed the firmware update? It was designed to correct a random disconnect issue related to the discharge of static electricity and can be downloaded via this Razer Support page: Yes I did for all 3 mouses. Didn't stop the first 2 from randomly breaking down out of nowhere.

6
rckrzr
2 years ago
H
hitChartreuseCORAL071
posted in General Discussion

Viper 8khz wired disconnects automatically when lifted off the mousepad

I went back to replace the mouse a second time as it was under warranty. So I'm basically onto my 3rd mouse. It should still be under warranty if its only been 4 months, I mean Razer comes at a pretty premium price so we shouldn't expect anything short of satisfactory from them if we buy a mouse and it doesn't perform its basic function. What I did differently was getting a brand new mousepad. I highly doubt this affects anything but I'm only 2 weeks into the new mouse and there hasn't been any problem and its too early to tell. I wish I had a solution but I don't.

6
rckrzr
2 years ago

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