Replies posted by directDeepAquamarine544 | Razer Insider

Replies posted by directDeepAquamarine544

3 Replies

R
rushDodgerBluefever572
posted in Mice and Surfaces

Basilisk X Hyperspeed mouse not connecting to computer

Same problem right here, sent a ticket to Razer support they just ignored me funny company IMO.

8
F
2 years ago
R
rushDodgerBluefever572
posted in Mice and Surfaces

Basilisk X Hyperspeed mouse not connecting to computer

I got into contact with razer support through live chat and they actually sent me a brand new mouse so you can try that just he whole process lasted about 2 weeks or something like that, so if you have the willpower for it try it.

8
F
2 years ago
R
rushDodgerBluefever572
posted in Mice and Surfaces

Basilisk X Hyperspeed mouse not connecting to computer

Full honesty, no. I mean the disconnect issue still happens but rarer (in the 2 days I've had it happen once) than on the old one and it fixes easier, just a battery in and out fixes it but still does happen. I guess you can always try to get a new one if it is under warranty and since their products are pricey it is really annoying having this dumb problem.

8
F
2 years ago

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