Replies posted by Technopope | Razer Insider

Replies posted by Technopope

2 Replies

B
b1t6u
posted in Audio

THX Spatial Audio for PCs application broken

cemsengulWell you won't believe this but randomly I got a Razer Central auto update when booting up my laptop and now THX Spatial Audio app works like when I purchased my laptop. I don't know if they fixed it for everyone or not. I am on Windows 10 if that helps. I don't think this was a real update, it may have been that Synapse detected the flaw and fixed THX? I did get that update too, however, it didn't fix the application, nor the Spatial sound. On the other hand, the 20$ paid application from Razer - https://www.razer.com/p/RZ11-13000-0001 Works perfect, Not sure how to proceed. I am yet to receive a response from @Razer.Xenon or on my case.

24
K
2 years ago
B
b1t6u
posted in Audio

THX Spatial Audio for PCs application broken

My Razer Blade 14 also seems to be having a similar problem. Windows Event Manager also logs this issue when THX app is started - [CODE] Faulting application name: thxsahelper.exe, version: 0.0.0.0, time stamp: 0x60999958 Faulting module name: ntdll.dll, version: 10.0.22000.348, time stamp: 0x22eb3761 Exception code: 0xc0000005 Fault offset: 0x00000000000aa1af Faulting process id: 0x21d0 Faulting application start time: 0x01d8021743a3d3d7 Faulting application path: C:\\Program Files\\WindowsApps\\THXLtd.THXSpatialAudioControl_2021.510.1.0_x64__zgheytcpjsgqw\\THXSpatialAudioService\\External\\thxsahelper.exe Faulting module path: C:\\WINDOWS\\SYSTEM32\\ntdll.dll Report Id: 3ee920af-5a11-4b81-954f-b5e9d16401b9 Faulting package full name: THXLtd.THXSpatialAudioControl_2021.510.1.0_x64__zgheytcpjsgqw Faulting package-relative application ID: App [/CODE] @Razer.Xenon I've also sent a PM with my Case ID, which has the msinfo and Razer Log Collector Data. Hopefully you guys ca

24
K
2 years ago

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