Replies posted by ajulios | Razer Insider

Replies posted by ajulios

4 Replies

A
ajuliosInsider Mini
asked in Razer Support

Keyboard Blackwidow v3 Mini Hyperspeed doesn't type anything, despite of power on and activate lights on key strike

Keyboard serial: (Removed for security purposes)Model number: RZ03-03891900

2
Razer.Aero
3 months ago
G
GrehnanSondra
posted in Keyboards

Razer Blackwidow V3 Mini not working

Updated Firmware in the 2.4GHz dongle and also in the keyboard, to the version 2.3.1.0Problem persist… Keyboard still unresponsive to the laptop 

7
A
3 months ago
G
GrehnanSondra
posted in Keyboards

Razer Blackwidow V3 Mini not working

Updated Razer Synapse to version 3.9.109.11015Firmware Version in use: 2.2.2.0 (Noticed that my son's keyboard is using firmware 2.1.1.0)Testing again, noticed that several keys like the “1” only trigger the color wave in the keyboard, after being pressed several times Before leave on vacations, I noticed that out of the blue, only that key “1” would lit in purple and I had to power cycle the keyboard to fix that Before stop completely, also noticed that several keys get typed in duplicity, like you strike “n” once and it gets typed twice.Problem remains the same on my keyboard which is completely unresponsive to the laptop and with several keys not working at first strike.Please help

7
A
3 months ago
G
GrehnanSondra
posted in Keyboards

Razer Blackwidow V3 Mini not working

Good Morning,Me and my son make use of distinct keyboards Blackwidow v3 Mini HyperspeedAfter several days on vacations, when powered my keyboard to get back to work, I noticed that several keys no longer respond.I took my son's keyboard and connected to my laptop to make sure it was not something in the laptop.My son's keyboard is working just fine and perfectly in my laptop.So after research, I decided to apply a hard reset on my keyboard, using this procedure:https://mysupport.razer.com/app/answers/detail/a_id/1697/~/how-to-fix-an-unresponsive-razer-keyboard-with-a-hard-reset-or-by-exiting-out Then the situation got even worse, the keyboard went into that mode where the key pressed, trigger a wave of colors around the keyboard, so in  that way, I can see that the key is being responsive, but in the  laptop that or any to be more precise, any other key pressed, have no action at all.For instance if I open a text editor and type in a text, I can see in the keyboard, that every key type

7
A
3 months ago

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