Replies posted by jdcalus | Razer Insider

Replies posted by jdcalus

3 Replies

J
JayVee1984Insider
posted in Systems

Thunderbolt 3 Dock

I am back to my original issue, which I haven't seen answered by Razer support. Have others seen the issue where Thunderbolt 3 devices don't work when the powers on the Razer laptop goes below 95%? I believe there is a firmware issue, where the laptop isn't communicating properly with the other Thunderbolt devices and does a reset. I have seen this happen with two separate Thunderbolt 3 client devices. How do I open a problem ticket with Razer on this issue?

24
0V3R_K1LL
Vanguard
5 years ago
J
JayVee1984Insider
posted in Systems

Thunderbolt 3 Dock

The USB adapter isn't want I am concerned about, I have other USB adapters that work fine. I need to have Thunderbolt 3 to work. I have the Aorus eGPU attached to the Thunderbolt 3 port now, but is only works when the Stealth is above 95% batter, otherwise It can't supply enough power for the laptop to charge and use at the same time. It's a real pain.

24
0V3R_K1LL
Vanguard
5 years ago
J
JayVee1984Insider
posted in Systems

Thunderbolt 3 Dock

I have the Stealth 13 2017 edition. It has the 45W power adapter. This particular model has only one Thunderbolt port, which is what is used to charge the laptop. This seriously restricts the ability of using TB 3 devices, since most won't provide more than 10W of power. I tried to use the Cable Matters Aluminum Thunderbolt 3 docking station. It supplies 60 W of power to a Thunderbolt device. The laptop and the docking station would connect and then disconnect. It stays connected for about 5 seconds then disconnects. Has anyone gotten the docking stations to work over Thunderbolt? Cheers -Jeff

24
0V3R_K1LL
Vanguard
5 years ago

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