Replies posted by kinstar44 | Razer Insider

Replies posted by kinstar44

4 Replies

kinstar44
kinstar44Insider Mini
asked in Razer Support

Kiyo Pro mic volume too low

Hi, I came back for this post after 1 year.I recently found out that if I plugin the device using motherboard front panel USB 2.0, the problem seems solved.Before the device is plugin using motherboard back panel USB 3.0 / USB 3.1I am quite sure it’s the problem of Windows 11 software issues but Microsoft never helps as well.It’s a weird solution but I am so happy that it finally get solved after 1 Year of frustration, if you guys are still having the same issues, maybe you can try using different port as well! 😅

24
cafebestBrightGreen391
1 month ago
S
SharakGuyInsider Mini
asked in Razer Support

razer cortex loading non stop

Hi, I have the same issue as well, started today. Hey there!   Thank you for sharing your issue with us here. My name is Michelle, and I’m part of the Razer Cortex technical support team. I am happy to help you out.    Our engineering team will resolve this issue in the next version. Before we fix this, please install Microsoft Visual C++ by downloading it here: https://aka.ms/vs/17/release/vc_redist.x86.exe. Then, install it and relaunch Razer Cortex to see whether this issue persists.    This download link is from the official Microsoft page: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170   We’ll be looking forward to your reply soon. Thank you for being patient.    Michelle  Thanks Michelle, However, the Microsoft Visual C++ was already installed before I download, I clicked repair.And the problem still exist after computer restart. Still stuck in loading for Cortex.

9
A
7 months ago
S
SharakGuyInsider Mini
asked in Razer Support

razer cortex loading non stop

Hi, I have the same issue as well, started today.

9
A
7 months ago
kinstar44
kinstar44Insider Mini
asked in Razer Support

Kiyo Pro mic volume too low

Hi I actually checked my Razer Seiren Mini as well. Same problem exists too!Is it possible that Razer Synapse is not applicable to Windows 11? It’s so frustrated that paying for a webcam and mic but they are not usable in Windows 11. Please try to fix!

24
cafebestBrightGreen391
1 month ago

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