Topics started by mrchaos101 | Razer Insider

Topics started by mrchaos101

2 Threads

M
mrchaos101
posted in Razer Support

New Blackwidow v3 Pro keyboard Keeps making Default profiles

I have the BlackWidow v3 keyboard. I have updated the keyboard firmware and the latest synapse software. They Synapse software keeps, at random, making new default profiles. I keep deleting and resetting up my profile settings. This is getting VERY old VERY fast. What is going on? And is there anything that can be done for this? $200 keyboard should not be doing this. Its under warranty. Do I send this back to Razer?

0
M
1 year ago
M
mrchaos101
posted in Razer Support

Vianni you are worng. - Goliathus Physical Damage on Delivery.

UPS just dropped off my Goliathus Extended mat... havent had it 10 min. The mat has a defect. One of the LEDs was not seated correctly. You can actually SEE the LED up against the tube. Physically it’s not right. When you put light through it is HELLA bright compared to the rest of the tube. Support wants to TS the software. I turned off the software. Same issue. Has nothing to do with it....you can SEE what is wrong. See the video HERE yourself. Unless RAZER comes in here and offers a solution, this will be returned as defective to Amazon for my $50 back. For a large $50 mouse pad with lights; the lights all need to work correctly. The lights are WHY i bought it in the first place.

0
FiszPL
Vanguard
1 year ago

Badges

View More
CookiesCookie settings