Topics started by CoachJonno | Razer Insider

Topics started by CoachJonno

1 Thread

CoachJonno
CoachJonnoInsider Mini
asked in Razer Synapse

Razer Key Light Chroma Connection Failure

I have two Razer Key Light Chroma devices. Both are set side by side. Daily one will get intermittent disconnects that requires me to remove it from Synapse and then set it to pairing mode and then reconnect via Wi-Fi. This has happened from the first day. It turns on and runs fine as a panel light. Runs fine from the Android streaming app for that purpose as well but in both the desktop Synapse and the Android app, if using the chroma lighting, it disconnects causing all Razer devices to disconnect and then reconnect. When I re-enable again, it will work for about a day and then go to the same problem again.  My other Razer Key Light Chroma does not have this problem.  I have checked from the Android streaming app and both devices have the same latest firmware. Is this just a defective panel light or should I try something else before sending back?

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3 months ago

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