Topics started by VividBurgundycoolammo108 | Razer Insider

Topics started by VividBurgundycoolammo108

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VividBurgundycoolammo108
VividBurgundycoolammo108
asked in Audio

Unable to switch between devices when the Bluetooth source is connected

Hi all,I just bought a “Razer BlackShark V2 Pro Wireless Gaming Headset 2023 Edition” and I am facing a challenge while trying to switch between two different sources.According to the documentation, switching between audio sources is just a double press on the EQ button which should alternate between each source automatically What I am seeing however is that when a Bluetooth source is connected, the switch button simply does not do anything unless I forcibly disable Bluetooth from my device first.I do not understand why this is happening because the manual does not make any references to this, and it is quite annoying. Steps to reproduce :Configure the headset with two sourcesDevice 1 : Windows 10 using the wireless dongleDevice 2 : A device with Bluetooth (in my case, a MacBook Pro) Set Bluetooth as the active source Try to switch the source back to use the dongleExpected: As per the manual, it switches back and forth every time that the “EQ” button is double pressedActual : No matter

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3 months ago

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