Topics started by SoulBound8 | Razer Insider

Topics started by SoulBound8

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SoulBound8Insider Mini
asked in Mice and Surfaces

Razer Basilisk V3 Pro not charging/working

I recently purchased the Basilisk V3 Pro with the wireless charging station. I’ve had it for about 2 weeks now. When I first got it, I had a hard time getting it to charge wirelessly but after unplugging the doc and reinserting the puck, it started to work.  2 days ago, it was to about 4% battery so I put it on the charger during my break and it charged up a bit. The dock lit up red and went up to about 10%. All good there. I finished my workday and put it back on the charger. Again, it lit up red like it was charging. I left it alone and when I went to use it today, the dock was cycling through the colors and the mouse is unresponsive. I have unplugged and replugged the dock, removed the charging puck, cleaned the pins, and put it back on the charger. Nothing. So I plugged it in via USB to my computer to try that. Again, nothing. I have also tried the reset with the left, right, and center buttons but it didn’t do anything either. I’m fairly confident its completely dead since it was

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11 days ago

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