Topics started by zehenders | Razer Insider

Topics started by zehenders

1 Thread

zehenders
zehendersInsider Mini
asked in Mice and Surfaces

Basilisk Ultimate not charging by usb cable or dock

My Basilisk Ultimate wireless mouse is not charging whether I put it on my cleaned Razor dock or if I plug the mouse directly into the pc with the usb cable. My Synapse software says its charging with the flashing lightening bolt next to it but the percentage charge for the mouse never goes up. That number only goes down. I have done ALL THE THINGS recommended to try to fix the issue. Nothing is working. Drivers are updated. Tried to charge with the mouse turned off. restarted software, cleaned connections. updated everything I possible could on my PC. What the hell Razor.

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zehenders
22 days ago

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