Topics started by spaceshipSinopialeet100 | Razer Insider

Topics started by spaceshipSinopialeet100

2 Threads

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spaceshipSinopialeet100
posted in General Discussion

Razer Blade Stealth 2018 Screen And Costumer Support

I got a Razer Blade Stealth last summer brand new from Best Buy for about $1700. I got it for some very light gaming (older mmos) and for class. Had it for 2 weeks and the screen started peeling off, at this point I literally haven't done anything on it besides surf the web. this is a $1700 computer and the screen just falls off on its own?? So I understand that all razer products come with like a 1 year warranty as a standard and I'm super busy for the next few months between work and school and just life so I put off contacting their support and I pack the laptop up and just keep using my old one for a few months. So when I finally do get time to contact razer about my computer, they tell me that since I waited a few months that I have gone over the amount of time (30 days) or so that I can just return my product and get a brand new one, Instead I will have to get my original repaired. This is completely fine and I absolutely understand this part, It is my fault that I put it off

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S
5 years ago
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spaceshipSinopialeet100
posted in General Discussion

Razer locked my thread so here is my update!!

ORIGINAL- /razer-blade-stealth-2018-screen-and-costumer-support.48763/ UPDATE: So its been a month later and the screen is holding up fine to regular use, however now that i am using it pretty often I am noticing some other issues. For some reason my computer will randomly sleep while being used. Literally why i am browsing the web or working on homework, actively moving the cursor or typing. This is not really an issue when doing either of the former i can just click a button and get right back to what i was doing. However if i am trying to play an online game i get dced. This only happens when the charger is plugged in for some reason. This will happen at least 4 to 5 times a day if its plugged in while using. Yes, I have looked at every possible setting and tried troubleshooting with razer support. Also this thing gets HOT. I don't mean like it just gets hot to the touch. It gets hot and cant handle it and crashes. This is also only when its plugged in to charge and I'm trying t

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dekades
4 years ago

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