Topics started by Drakkarim | Razer Insider

Topics started by Drakkarim

2 Threads

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Drakkarim
posted in Razer Support

Hammerhead TW Pro - Left earbud DOA

I purchased a new Hammerhead TW Pro from Amazon that arrived yesterday. Out of the box only the right earbud will pair. The left does not even seem to have power. I've charged the case to full with both earbuds inside as the guide states. Is there a way to troubleshoot just the left ear bud? I've tried the 6 sec reset suggested from the support page, but I have no way to tell if the earbud is even on, it doesn't respond.

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Razer.Speedcr0ss
2 years ago
D
Drakkarim
posted in Razer Support

Tartarus Pro and Base Station cause all other Razer Products to stop

I picked up a new Tartarus Pro (Mercury White) to complete my set: LanceHead Base Station (Also has this issue) BlackWidow As soon as I plug it in to ANY USB port, all my Razer devices stop working. Windows 10 64 Synapse Installed and all updates have been run. Ideas?

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S
3 years ago

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