Topics started by SenorSnoo | Razer Insider

Topics started by SenorSnoo

3 Threads

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SenorSnoo
posted in Razer Support

2019 Razer Blade 15 Advanced - Battery Bulge?

Hey there, I've been using my Blade for work and home for almost two years now and noticed that when I close the laptop, it doesn't fully close. I've noticed that it's due to a bulge near the spacebar and a couple quick searches later it seems fairly obvious that it's a battery bulge issue. I don't own a Torx head screwdriver set (but ordered one today!) but I assume I'll need to open the case to determine what the issue is, and possibly remove the battery? Is it safe to close it back up and use without a battery? I rarely use it unplugged, and it's usually docked in both at home and work, so I could do fine without for awhile. What are my options as far as replacing a battery? I'm also not sure what my warranty status is, but I assume I'm out of warranty. I definitely appreciate any help! Lastly, are there any tips to avoid having this happen in the future? First time I've ever had this issue in a laptop. (Though this is by far the most powerful laptop I've ever owned) Thanks in a

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S
3 years ago
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SenorSnoo
posted in Razer Support

Razer Blade 15 Advanced 2019 - Speaker crackling

Hi there, Got my first Razer Blade back in July 2019, and I have LOVED every second of it. Recently I've noticed some light popping and crackling sounds from the speakers when I'm listening to Spotify at work. I guess it's been going on for about a month or so, but maybe longer and I'm only noticing it now. When I'm home, I use my Airpods while I game, and the sound is superb, this seems to be an issue only when using the laptop speakers. I've tried to download the older version of the Realtek driver (R2.82), described in the forum post here. After restarting a few times, I booted up Spotify to test it out, (iTunes as well) and the crackling is still there. I'm hoping this is not a hardware issue. Does anyone have any experience with this, or know of any other things I should try?

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Razer.Caziel
4 years ago
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SenorSnoo
posted in Razer Support

Razer Naga Epic MMO Mouse (2012) Tracking and Double Click issues

Hey everyone. Just got myself a new Razer Blade laptop after a long hiatus from PC gaming. I bought a Naga Epic MMO mouse back in 2012 when I was playing Guild Wars 2 and loved using it. However it has been sitting around idle for the last several years. Now I notice when I take it out to use it, I'm getting all sorts of frustrating tracking jitters and double click issues that makes it pretty hard to use in any kind of game. I'm pretty sure it's out of warranty at this point, but I wanted to know if this is a common issue with some kind of easy fix, or if I'm totally SOL and should look into another MMO mouse before WoW Classic drops in a few days. I appreciate any insight! Thanks!

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Razer.Speedcr0ss
4 years ago

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