Topics started by Tonyommx | Razer Insider

Topics started by Tonyommx

4 Threads

Tonyommx
TonyommxInsider Mini
asked in Razer Support

Blade 16 2023 Thunderbolt Port

Hello again Razer support team, I'd like to start by mentioning that I am a frequent customer of your products. This is my fourth Razer Blade Notebook, and I also own Razer keyboards, chairs, mice, and various peripherals. I studied Systems Engineering and Computers, so I'm knowledgeable about the subject matter. My computer was purchased just over a couple of months ago from Amazon, and everything was working perfectly. However, a few days ago, the Thunderbolt port on the right side of the notebook stopped functioning. It doesn't recognize any devices, such as USB thumb drives, hard drives, or even my external monitor. There are no hardware faults indicated in the device manager. I have already restored the system to its factory image, but the issue persists. I suspect the problem lies at the hardware level. Can I bring it to the Razer Store in San Francisco for assistance? It's a $4000 machine, and it's inconceivable for it to fail within a couple of months. Additionally, the noteboo

0
Tonyommx
20 days ago
Tonyommx
TonyommxInsider Mini
asked in Razer Support

Blade 16 Mini LED BOE problems

Hi guys, recently just got the Blade 16 2023 , i find it with discounts so i couldn't resist. My experience so far, great machine, lot of power, in the sillicon lottery i got a good CPÜ with very good thermals, but the screen is absolutly garbage, it is a BOE Panel (Reported and checked in HW Info) manufactured in 2022 , and the laptop in the box reads it was manufacturated in China 12/23 (so it was almost a month ago), out of the box the laptop was fully updated with all the firmware and bios updates in Razer support web page, but i have a lot of dimming text, and horizontal ripples , so far my diagnose is that the algorythm of dimming is trashy, it can be fixed with an update .... yes without a doubt. It is not normal for a Mini LED screen for a computer because you need to process text on the screen, for only multimedia purposes it should be good and not noticesable , but as i mention before for a computer it is far from acceptable and causes disconfort.Hope someone at Razer is work

7
MiddleYellowbasecool866
1 month ago
Tonyommx
TonyommxInsider Mini
asked in Razer Support

THX 7.1 surround unable to redeem code

I just bougth THX surround app for 20 bucks and already received the code , download the app but when i enter the code it just says is invalid. Can you please check before i ask for refund.

2
Razer.Aero
8 months ago
Tonyommx
TonyommxInsider Mini
asked in Razer Support

Razer Blade Advanced 2022 RZ09-0421x Drivers support Bios and Downloads

Hi there, just asking if it is only me, but a few days ago in the support section drivers and downloads for the new Bios and utilities dissapear in the support page for model RZ09-0421x, anyone can help me out????   

0
Tonyommx
1 year ago

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