Topics started by CORALCamouflageGreen966 | Razer Insider

Topics started by CORALCamouflageGreen966

2 Threads

C
CORALCamouflageGreen966
posted in Razer Support

Kraken 2019 microphone not detected

Hi, I realized today that I wasn't actually connected to my Razer microphone but to my laptop one (which explained the issues I had since). So I tried to enable the headset in the Sound settings but it is nowhere even with Show Disabled Devices and Show Disconnected Devices checked; the microphone isn't shown. I posted below a screenshot of what I'm talking about (sorry for the french text). Thank you for your help on this topic !

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C
4 years ago
C
CORALCamouflageGreen966
posted in Razer Support

Can't configure my new headset through Razer Synapse

Hi, I'm not really into technologic stuff so I'll try to be as clear as I can. I bought my first Razer device 2 years ago, a "Kraken 7.1 v2" Headset, which is now worn out. So I bought a new one 1 month ago, a "Kraken" Headset which I guess is the same model and only started using it today. But an issue came out when I set it up, I can't configure anything like I could with the previous one on Synapse, so this is leading to an audio bug. I posted a picture of the menu of Synapse so you can see the issue. (sorry for the french text tho) Thanks for your attention

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Razer.Caziel
4 years ago

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