Topics started by 42Flux | Razer Insider

Topics started by 42Flux

2 Threads

4
42Flux
posted in Razer Support

Stealth 13 - Intel Display Drivers Not Updating

I recently reinstalled Windows 10 on my Razer Blade Stealth 13” Mercury White (2019) from the recovery partition. I've run Windows update and am now on Windows 10 20H2. However, the Intel Display Driver is still an ancient version from 2019 (26.20.100.7463). Every time I run Windows update, it briefly displays that it's installing a new Intel display driver, but the driver version number matches what device manager claims is already installed. The update says installing 0% then vanishes. I've tried running the Windows Update Troubleshooter, but it doesn't help. I've checked the Razer driver downloads for this model, but they're all from October 2019: https://mysupport.razer.com/app/answers/detail/a_id/4562/~/razer-blade-stealth-13%E2%80%9D-mercury-white-%282019%29-%7C-rz09-03100-drivers-%26-downloads How can I update to a recent display driver? I have attached screenshots showing Windows Update and Device Manager.

0
R
2 years ago
4
42Flux
posted in Razer Support

Clean Windows Install on Razer Blade Stealth 13" (Late 2019)

Hello, I've just received my first Razer laptop: a Razer Blade Stealth 13" (Late 2019) in Mercury White. It's a lovely compact and solid feeling laptop. However, it's only available with a 256 GB SSD, so the first thing I did after checking it all worked, was pop in a 1TB Samsung 960. I then tried to do a clean install using a USB drive with Windows 10 1909 64-bit on it. However, I can't get Windows setup to run: it says "A media driver your computer needs is missing...". I wasn't too worried at this point, there's no USB drive in this box, but I was sure I'd find the drivers or a media creation tool on razer.com, but I've not managed to find anything. I'm new to Razer laptops, so apologies if I've missed something obvious. I then tried: Booting from another USB port Pressing F9 to do a recovery boot, but this just takes me to the BIOS (I imagine it depends on a partition on the SSD I removed) Disabling legacy USB support in the BIOS Resetting the BIOS to optimised defaults Put

0
J
4 years ago

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