Topics started by PapaG6 | Razer Insider

Topics started by PapaG6

2 Threads

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PapaG6
posted in Razer Support

RAZER GOLIATHUS EXTENDED CHROMA Not bright at all. Defect?

Just got the RAZER GOLIATHUS EXTENDED CHROMA GEARS 5 EDITION on Prime Day since it was on sale and the right side of the Mouse Mat doesn't look nearly as bright as the left side. Especially on blue, it looks like the bottom right has almost no color to it. Is this a defect? Also if my warranty covers this, how do I go about getting it fixed. Tried going through there support and couldn't find a way to contact anyone. I'd really appreciate any help I can get! https://imgur.com/a/vEUfhK6

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C
3 years ago
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PapaG6
posted in Mice and Surfaces

My Razer Naga 2014 is acting up

So I have had my Razer Naga for the past 5 years, and has been working perfectly. All of a sudden a few months ago, my mouse decided it was going to start acting weird. When I first turn on the computer and move the mouse, the cursor sometimes sticks and won't move on the screen for a second. Sometimes it is so bad that I can't even move the mouse left to right, but can move it up and down. Is this a common problem with this mouse after it gets old? Unplugging the mouse and plugging it back in sometimes fixes the issue, until I restart the computer. Not sure if it is something that is fixable, or if I have to go out and buy a new mouse.

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4 years ago

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