Topics started by Skyfire123 | Razer Insider

Topics started by Skyfire123

2 Threads

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Skyfire123
posted in Razer Support

USB Audio controller i/o issue with Kraken tournament edition

I have a Kraken tournament edition and my issue is pretty uncommon. So basically I use the USB audio controller on my pc and I use the 3.5 mm jack on my laptop. I get both sound and mic input on my laptop (without USB controller) but when plugged in to my pc on the USB controller, I either only get audio output OR mic input depending on which one I used first. So, if I opened discord first, the only one that would work would be my microphone and when I try watching a youtube video, it gives me an error message saying audio renderer error. On the other hand, when opening a game first, the sound will work fine but the microphone no longer picks up any input. Grateful if I could find any sort of guidance on this matter. Thanks in advance!

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Razer.Caziel
3 years ago
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Skyfire123
posted in Razer Support

Razer kraken TE has no activation key for 7.1 surround sound?

When I tried to register my Kraken TE to get my activation key for 7.1 surround sound, I didn't get any! I displaced the ear cup and it did not fit perfectly, bottom line I did all this to get my serial number for the activation key to ultimately experience 7.1 surround sound like the kraken X but can't! Is it because the kraken TE doesn't support 7.1? P.S I don't really think THX Spatial audio helps in gaming so i was looking to opt for 7.1

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R
4 years ago

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