Topics started by Airionx3x | Razer Insider

Topics started by Airionx3x

2 Threads

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Airionx3x
posted in Razer Support

Razer Mamba Elite Scrolling problems

Hello, I purchased this mouse in March of 2021 and have been noticing some scrolling issues. I scroll down, but it jumps up, and makes it really annoying to scroll. I purchased some Isopropyl Alcohol to try and clean it with a Q-Tip, but it didn't help. I also tried using some compressed air, but again, it didn't do anything for me. Would this be covered in the limited warranty? Thanks!

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1 year ago
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Airionx3x
posted in Razer Support

Razer Kraken TE Mic not working

I purchased the Razer Kraken TE from Best Buy Canada (online) and received it today. After setting everything up, I was able to receive sound, but nothing came out of the mic. I tried testing the mic in Gmod, Discord, and even the Synapse app, no sound was detected. I double checked to make sure the defaults were set correctly, and they were. Any ideas? Edit - I tried the following: Uninstalling and reinstalling synapse Disabling other devices Uninstalled the headset drivers Tried a different USB port Tried using the 3.5mm jack port

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3 years ago

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