Topics started by Syrogala | Razer Insider

Topics started by Syrogala

1 Thread

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Syrogala
posted in Keyboards

Very disappointed, Razer Blackwidow Chroma V2

For over 10 years I've been a loyal customer and user of Razer products, I've always been happy with their services and product quality until this moment. 5 february 2017 I bought my Razer Blackwidow Chroma V2 with orange switches. I was happy with this keyboard until a couple of months ago. The keyboard started to have mechanical issues with some keys I do not use very often such as "c" "j" "u" "," etc... I contacted support yesterday and they kept telling me that they couldn't help me out since the product's warranty has expired. Honestly, I feel disappointed since the "high-quality" keyboard costs $200 and it starts to fail immediatly after the warranty expired. Razer shouldn't expect there customers to pay $200 for a keyboard every 2 years, this is ridiculous customer relationship management! Syro

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ARMOR_152
4 years ago

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