Topics started by DWFII | Razer Insider

Topics started by DWFII

8 Threads

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DWFIIInsider
posted in Razer Support

Cynosa and DeathAdder v2 colour sync

So I purchased a DeathAdder V2 this afternoon. I already have the Cynosa keyboard. And have a custom lighting profile that cycles through the rage of colours starting in one corner of the keyboard and moving to the other corner. I was kind of baffled by the lack of set up instructions for the DeathAdder but I eventually got it set up and recognized by the synapse app. The logo was lit and there were lights around the scroll wheel and, IIRC, the side buttons. what's more they were changing colour in sync with my keyboard. BUT! the mouse would not move the cursor on my scree. Then...doh...I realized I hadn't removed the clear plastic on the back of the mouse. So I peeled that off and suddenly the only light I had was the green logo and nothing else. And no synchronization. I don't know how to change it back to sync with the keyboard and so that the scroll wheel and the side buttons are lit. Can you please help?

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D
3 years ago
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DWFIIInsider
posted in Razer Support

Ok, Razer ... I'll ask the community **reposted and restored - original post by @eltharynd

eltharynd If I need to be honest.. If anybody is reading this looking for reviews in order to decide whether to buy razer or not... DON'T... you don't wanna go through this... wait for their customer care to be updated because this is NOT acceptable.. Ditto on that 👍 Companies that do not stand behind their products or offer support, don't care about their customers...they just want your money and then wash their hands of you and the responsibility for the consequences generated by a defective product...and an unresponsive or absent support amounts to a defective product by any definition.

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PT.Singer
Vanguard
4 years ago
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DWFIIInsider
posted in Razer Support

Razer support call-out

I love my new Cynosa Chroma--first backlit keyboard and a great feel. But I cannot implement some of the Synapse (?) features that the advertising says I should be able to implement. I cannot get Ripple or Reactive to work on top of Static, for instance. I am willing to entertain the idea that I am at fault....did I mention that it is my first keyboard of this caliber? But in looking for answers, I posted questions regarding this problem in the Razer forum...in this sub-forum and in several other threads, IIRC...but never got a definitive answer as to how to remedy the problem or even if the keyboard itself was defective. And some of my questions (including one here in Support) appear to have been deleted by the mods. So I emailed Razer support directly. The response I got back was boilerplate but began with the assurance that my questions would be addressed "momentarily." And, FWIW, I was, given a case number. It has been better than a week and more like two weeks and no reply h

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D
4 years ago
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DWFIIInsider
posted in Razer Support

Two questions about Synapse...

First, what does Ambient Awareness do? It is among the effects in synapse but not in the small manual I received with my Cynosa. Second, it is implied that effects can be combined or layered. Does that mean that some effects like Starlight or Ripple can be combined with another like Static or Wheel? Any other examples of how "layering" works?

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PT.Singer
Vanguard
4 years ago
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DWFIIInsider
posted in Keyboards

New Razer cynosa Chroma--ripple and reactive

I have a Cynosa Chroma (had it less than a month) and I have been trying out different effects. I was under the impression that effects could be combined such that if you set up a colour profile with, let's say, a Razer green static effect and then added a ripple effect for one key...let's say, the enter key...in yellow, that when saved, the keyboard will display green across the board but when the enter key is pressed, a 'ripple' yellow will spread from the enter key, returning to green. If the static layer is deleted the ripple layer works but if static and ripple are both active effects, It doesn't work. And neither does the reactive effect. What am I doing wrong or do I have a defective keyboard?

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D
4 years ago
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DWFIIInsider
posted in Razer Support

ripple and reative

I have a Cynosa Croma (had it less than a month) and I have been trying out different effects. I was under the impression that effects could be combined such that if you set up a colour profile with, let's say, a Razer green static effect and then added a ripple effect for one key...let's say, the enter key...in yellow, that when saved, the keyboard will display green across the board but when the enter key is pressed, a 'ripple' yellow will spread from the enter key, returning to green. If the static layer is deleted the ripple layer works but if static and ripple are both active effects, It doesn't work. And neither does the reactive effect. What am I doing wrong or do I have a defective keyboard?

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D
4 years ago
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DWFIIInsider
posted in Razer Support

Synapse manual

Is ther an online manual for using Synapse and colour studio, etc.? I've only had my Cynosa Chroma about two weeks (I really love it) and when I first got it, it had a multicoloured scheme. Trying to figure out how to use it, I created a new profile (all green) and saved it. But then couldn't find a way back to the original profile. Today I tried to create another profile and, for some reason when I exited Synapse (without saving), I discovered I had lost lost my first one (the green one) and had to recreate it. I think I need help...

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xCryptik
Vanguard
4 years ago
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DWFIIInsider
posted in Keyboards

Recreate original clolour scheme

new member here...This is my first back lit keyboard--a Razer Cynosa Chroma. At first I was a little put off by the multiple colours in different sections of the keyboard. So when I plugged it in, I fooled around a bit in Studio and changed the lighting to a slightly cool green...everything--the background and the keys. I saved that scheme. Now I want to go back to the original scheme but cannot find it. Maybe I saved over it? In any event, I noticed that there is an option to import a scheme. I'm hoping there is a template or a file that can restore that original setting? Even some photos of different colour schemes, somewhere on this site would help. Second question: Is there a way to turn off the background lighting while retaining thei ndividual key lights?

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D
4 years ago

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