Topics started by Alex_F1304 | Razer Insider

Topics started by Alex_F1304

2 Threads

A
Alex_F1304
posted in Razer Support

Kraken Ultimate and Kraken TE won’t let PC sleep

Hello! When a headsets is connected, the PC cannot go to sleep mode and stand by the display. I've tested this on 3 Windows 10 (20H2) computers and it's the same everywhere. I've tried reinstalling the operating system, unplugging all devices, reinstalling Synapse 3 (latest version) , none of it helps. All these basic tips are known to me and this problem should really be known to you, but for some reason it hasn't been fixed yet. How can I fix this? https://www.reddit.com/r/razer/comments/abjvly/kraken_tournament_edition_not_letting_pc_sleep/ https://www.reddit.com/r/razer/comments/jn5tp3/razer_kraken_ultimate_wont_let_computer_sleep/ /synapse-messing-with-windows-sleep-mode.60092/

0
P
3 years ago
A
Alex_F1304
posted in Razer Support

Razer Kraken Ultimate (mic sensitivity issue)

Greetings to everyone! I'd like to get feedback from the owners of the Razer Kraken Ultimate headset. Please check if you have such a problem as in my video and if so, please write about it down below. Please watch the video carefully and to the end with sound. Razer technical support believes that this could be a hardware problem with the headset, but my friend has exactly the same headset and has exactly the same problem. Testing the headset on other computers didn't lead to anything, everything is exactly the same. I'm almost sure that this is a problem with the Synapse 3 utility, but for some reason they cannot fix it. Thank you in advance for your feedback.

0
Razer.Caziel
4 years ago

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