Topics started by GreyMonster13 | Razer Insider

Topics started by GreyMonster13

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GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

Hello, I am having problems with my Razer Kraken Kitty headset. I got them from the official site around Christmas 2019, and they worked perfectly. In the last 2-3 weeks they have started to randomly connect and disconnect. 1. I thought there was a problem in the cable, but I tried to check it by slightly bending the cable and seeing if there is a weak spot somewhere, but no luck, so I ruled the faulty cable out. 2. I have tested all of the USB ports on my computer, it seems that they work better on USB 2.0, but not really a big difference. I have updated all of the ports, check them many times, they seem to be working normaly for everything else except the headset. 3. I have updated the synapse app, works better with the new update, and I have deinstalled the new version and installed the old one ( 2.0 ), it was terrible, they were disconnecting constantly, while on the 3.0. they disconnect about one time in 10-15 minutes 4. I have been playing with the sound drivers, maunally c

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3 years ago

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