Topics started by EndlessNameless | Razer Insider

Topics started by EndlessNameless

7 Threads

EndlessNameless
EndlessNamelessInsider
posted in Razer Support

how do I make a complaint????

how do I make a complaint about your shocking customer support? I recently sent my Mamba Hyperflux off for replacement and they Emailed me back saying... "your wireless headset is not broken, we will send it back to you" For a start, it is not a wireless headset!!! Its a Mamba Hyperflux mouse + mat, and it quite clearly is broken, I even sent a video of the issue! They said they would send me tracking information, but they haven't. Ive emailed them 3 times and now IM just being ignored. I have been a loyal Razer customer for years, I buy all the latest products and this is how you repay me by trying to run my warranty down that expires next month! could someone please point me in the right direction on how I can make a complaint?

0
Razer.Speedcr0ss
4 years ago
EndlessNameless
EndlessNamelessInsider
posted in Mobile

Ringtone Volume

Has anyone else been having an issue were your ringtone volume keeps resetting to 50%? I usually have my ringtone volume on 100% for incoming calls, but for some reason sometimes when I get a call, my ringtone is quiet and when I check the levels it has reset itself to 50%. not the biggest issue in the world, just a bit annoying

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A
5 years ago
EndlessNameless
EndlessNamelessInsider
posted in Razer Support

Blackwidow v2 not wont turn on

Hi all, I am posting this on behalf of a good friend. his blackwidow v2 has just randomly just stopped working, we have tried the usual troubleshooting steps, such as deleting everything form device manager, uninstalling synapse, etc...Synapse is not detecting his keyboard at all. has this ever happened to anyone before and is there a fix that anyone knows of? hopefully this can be fixed and will not need to result in a RMA. any advice will be much appreciated :) thanks in advance

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EndlessNameless
5 years ago
EndlessNameless
EndlessNamelessInsider
posted in Keyboards

Blackwidow elite yellow switches "UK layout" availability

Hi all, I am really wanting to get the Blackwidow elite with yellow switches, but for some reason on the Razer store there is no option to buy one in a UK layout, only in a US layout. It is available in a UK layout with green and orange switches, but not in yellow. there is not even an option there at all, which makes me think that this is not even in production at all, and I have checking the online store nearly every day for about 2 - 3 months now. does anyone no if this will ever be available and when? any info would be much appreciated :)

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EndlessNameless
5 years ago
EndlessNameless
EndlessNamelessInsider
posted in Mobile

Razer phone 2 and Razer wireless charger question

If I was to leave my Razer phone 2 on my Razer wireless charger even when battery is at 100%, basically using the charger as a stand for the phone, would that be bad for my phones battery life later on down the line?

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L
5 years ago
EndlessNameless
EndlessNamelessInsider
posted in Razer Support

Razer phone 2 and Razer wireless charger question

If I was to leave my Razer phone 2 on my Razer wireless charger even when battery is at 100%, basically using the charger as a stand for the phone, would that be bad for my phones battery life later on down the line?

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A
5 years ago
EndlessNameless
EndlessNamelessInsider
posted in Razer Support

Razer Nari haptic feedback not working

Hi all, For some reason all of a sudden the haptic feedback on my razer nari ultimate has stopped working, I think it has happened since the last synapse update. also, the setting for adjusting mic sensitivity is not working either. Everything else seems to be working ok. I have tried reinstalling synapse and still no joy... Is this happening to anyone else?

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EndlessNameless
5 years ago

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