Topics started by Johnny7D | Razer Insider

Topics started by Johnny7D

2 Threads

J
Johnny7D
posted in Systems

Razer Blade 15 Advanced (2019) RTX 2060 battery swelling

Hi everyone, My Blade 15 touchpad recently stopped working and upon opening back lid I figured out that there is battery swelling. I'm scared to use laptop further on as apparently battery might blow up or cause burns. Where can I get a genuine replacement? Official store doesn't have any, neither I could find any on Amazon. This essentially makes $2k laptop useless. *PS it's Base, not Advanced as it turned out by Serial Number

0
Joikansai
Vanguard
2 years ago
J
Johnny7D
posted in Razer Support

Razer Viper Ultimate warranty issue

Hi everyone, I bought Razer Viper Ultimate in official store in Nov 19. Recently mouse stopped charging fully, it goes up to 50-70% and then goes discharging (while docked!). I've tried to reach out to Razer support, but upon entering serial system claims that my warranty is our, even though it official docs claim 2 years warranty and there hasn't been 2 years since I bought it. Can anyone help me figure out how can I reach to Razer support to help with issue?

0
Razer.Caziel
2 years ago

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