Topics started by AridiaKiwi | Razer Insider

Topics started by AridiaKiwi

2 Threads

AridiaKiwi
AridiaKiwi
posted in Razer Support

Razer kraken V2 wont detect on synapse

I've made a previous post re my headset mic not working, which has now been resolved. I also sent a question over razer supports email. Unfortunately, as live chat and phone calls aren't available in the UK, I can't speak to any of them immediately and have waited nearly 24 hours with no response. My headset will not show on razer synapse 2.0. I have uninstalled all synapse software, disconnected and reconnected my headset multiple times etc. On my drivers, it only shows Realtek High Definition Audio under Sound, Video and Game Controllers and for Audio Inputs and Outputs, it has Mic In At Rear Panel (Pink) (Realtek High Definition Audio) and Speakers (Realtek High Definition Audio) Also, in playback under sound settings, sound will only come through my headset if I set it to my speakers (which is the only option). Please can I have some help?

0
R
5 years ago
AridiaKiwi
AridiaKiwi
posted in Razer Support

New razer kraken pro v2 doesn't work on pc

Hello, I ordered this headset 2 days ago and have received it today. I spent an hour switching the audio and mic jacks around, checking audio settings and making sure I plugged everything in right but my headset doesn't work directly through my pc. The mic wont work, it wont play any audio, it has no chroma and hasn't showed up in synapse. However, when I use it through my xbox controller, I can hear everything fine. I don't know what to do. I'm used to using USBs for headsets so I don't know if it's something I've done. I've tried using both the mic splitter and the regular singular jack. I have attached screenshots of what my audio settings look like.

0
C
5 years ago

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