Topics started by castbuzzGreenCyan399 | Razer Insider

Topics started by castbuzzGreenCyan399

2 Threads

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castbuzzGreenCyan399
posted in Razer Support

Broken scroll wheel on Deathadder Elite

So this just happened to me a couple of hours ago. I was doing some music editing on my PC and was scrolling when suddenly I lost all traction on the scroll wheel and it started spinning freely. I looked up the problem on Youtube and this seems to be a common issue. This is disappointing as I've only had the mouse for just over a year (bought May 2020). This is the first time I've ever had any issue with a scroll wheel with all the mice I've used over the years and this is surprising as Razer is considered a more premium brand. I've already sent in an RMA ticket, but in the meantime, is there anything I can do short of buying another mouse?

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2 years ago
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castbuzzGreenCyan399
posted in Razer Support

Mouse lag and audio buzz with Razer Synapse 3 installed

Hello I recently decided to purchase the Razer Deathadder Elite mouse and while I'm very happy with the ergonomics, the overall user satisfaction is less than satisfactory. I'm experiencing two issues while using the Deathadder Elite with Synapse 3: Mouse movements become erratic and laggy after a few minutes of use to the point that it becomes absolutely frustrating to use. There is also a buzz in the audio every few seconds. It seems like the whole system freezes for a very short while and then the audio tries to play catch-up. This happens whether I'm watching videos or gaming. Again, it's annoying. I've determined the problem to lie with Synapse 3 as once I uninstalled it, and rebooted my PC, both problems disappear. The mouse pointer moves smoothly and there are no buzzes in audio. This is a huge disappointment as I saw this as an upgrade to my previous mouse which served me very well for over 5 years with no such problems. While choosing my mouse, it was between a Razer or a

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Razer.Caziel
3 years ago

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