Topics started by ommnibox | Razer Insider

Topics started by ommnibox

2 Threads

O
ommnibox
posted in Razer Support

Currently having a Terrible Customer experience with Razer support

I order a Razer Blade 15 advanced. Got the Laptop and used it for approx 2 weeks, Found multiple hardware issues , stuck pixel, overheating, ect Started RMA process, and returned laptop for a promised New replacemnt New laptop was supposed to come in 3 days. it has been 2 weeks now and i am unable to phone Razer, they dont respond to my emails and the live chat function doesnt work anymore. I have no update to the status of my laptop and at a price point of $4500 CAD << canadian monies i expected more . Im hopeful they will contacted me soon, but if not i may have to contact the better business bureau or my lawyer. Has anyone else been having problems like mine? To be fair , the customer service reps arent rude or anything.

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Razer.Speedcr0ss
3 years ago
O
ommnibox
posted in General Discussion

Razer Advanced Model 2020 RTX 2070 super max q model, Questions.

I have the 2020 advanced blade 15 2070 super max q model. Im hoping other people who have bought this laptop have more knowledge about this laptop than me. If you have any questions that you have , i hope we can share info My question is. I am able the adjust the refresh rate, 60, 240 and 300. But i am unable to change it to 144. Is this computer supposed to be able to do that? Can anyone do that? Also does anyone know the baseline temperatures for this laptop? idle? max load? im getting idle avg around 42-43 max load, 96-100

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O
3 years ago

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