Topics started by MrKim4a | Razer Insider

Topics started by MrKim4a

2 Threads

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MrKim4a
posted in Razer Support

The problem with Razer Synapse

Good afternoon, I have another problem with my Razer Kraken 7.1 v2... Some games don't have sound like Hearthstone, Rocket League and maybe some other games. When I started to figure out what the problem might be, I found out that the Razer Synapse software did not display applications or games in the mixer where you could adjust the volume. Just because people in blizzard support asked me to do it, uninstalling the program and then reinstalling it didn't help. Although it is worth to connect some other equipment, the sound appears in my case it is a small speaker, but I need to work with the headphones I bought. So I'm asking for your help with this problem. Also, if Razer Synapse starts to calibrate the sound in the headphones, there is also no sound in the headphones, although I remember there was the noise of the helicopter's screws when calibrating

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M
4 years ago
M
MrKim4a
posted in Razer Support

The sound disappears, falls off Razer Synapse

Hello, I encountered such a problem. I still have a guarantee on the headphones and interruptions started to occur with them, the sound falls off, I carried them to the service center where I bought them. There they told me that they were working properly, they said to check the sound card because of what I laughed for USB headphones. I also need to check the sound card for that price .... today I decided to monitor the errors and it turned out that such problems occurred. For some reason, the Razer Synapse itself falls off due to the fact that the sound disappears and you have to reconnect And it all started that the sound in the headphones just began to disappear by itself, you have to constantly reconnect to the headphones. And sorry that the screenshots are not in English.

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Razer.Speedcr0ss
4 years ago

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