Topics started by JamesBong0024 | Razer Insider

Topics started by JamesBong0024

2 Threads

J
JamesBong0024
posted in Razer Support

Unable to file support request

Is the Razer Support site broken? I have been unable to contact support by all available means. The web form at https://mysupport.razer.com/ has a required drop down that does not populate so I can't select anything. The chat bot told me it was too busy to talk to me, and the phone system hung up on me. I want to get an RMA for my keyboard but I can't even get ahold of anyone. Super disappointed at the customer experience right now.

0
Razer.Caziel
3 years ago
J
JamesBong0024
posted in Razer Synapse

[Feature Request] Razer Synapse Game Mode Disable Caps Lock

Please add an option to disable the Caps Lock key when Game Mode is active. I can't stop hitting Caps Lock when playing FPS games and having to backspace and retype what I want to say without shouting it causes unnecessary delay and distraction, sometimes with disastrous results. I know I can disable the key in general, but I would like an option to disable it just in game. This seems like a low effort change so it would be most appreciated.

0
J
1 year ago

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