Topics started by NuclearCat69 | Razer Insider

Topics started by NuclearCat69

3 Threads

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NuclearCat69
posted in Razer Support

Trackpad won't click

Hi, I have a Razer Blade Advanced 15 inch, early 2020 model, and the track pad is stiff and won't click. What could be the cause of this and how do I fix it? I've had the laptop since September 2020.

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1 year ago
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NuclearCat69
posted in Razer Support

Black Screen after update, but keyboard still lights up?

Please help! I just ran a windows update on my laptop, a 15 inch advance model that I bought brand new in September, and after restarting from the update, the screen stays black but the keyboard lights are running. It briefly goes to the regular reboot screen like it's turning on but the goes black and stays black screen. It sounds like everything is still running too- the fans are running and the facial recognition camera activates like it's turning on. All I'm getting is a black screen though! I've restarted like five times already and nothing it changing. This is my work and school laptop! It was working perfectly before this! All I did was restart it after the update- is there some way to fix this? I really need this laptop and I don't know what to do! Edit: I fixed it by reverting to the previous windows version. Is this issue with windows updates normal? I was previously a mac user and so I've never encountered an update that broke my screen before. Am I stuck never updating or

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Razer.Caziel
3 years ago
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NuclearCat69
posted in Razer Support

Razer Blade 15 Advanced 2020 excessive fan noise while on idle

Hi, I bought my Razer Blade 15 Advanced early 2020 model about two months ago. Everything was working great until recently I've been getting very loud fan noise while idle or browsing on chrome/google drive. The performance is still functioning like normal, but the fan noise will get very loud at intervals constantly, even when having nothing open. It gets so loud that my laptop sounds like a spaceship. I would expect this from gaming, but not from typing up an assignment using google docs. I've checked the CPU and it is around 4%. I've updated all drivers. Manually selecting the lowest fan speed setting in Synapse made no difference- it was like it wasn't registering at all. My power settings are set to balanced. I uninstalled Synapse and it appears to be slightly better, but I would really like to keep Synapse on my laptop. I've gone through threads with similar issues, tried fixing with the suggested solutions, and I'm still getting this loud fan noise. It happened rather suddenly

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3 years ago

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