Topics started by the_flesh_that_hates | Razer Insider

Topics started by the_flesh_that_hates

5 Threads

T
the_flesh_that_hates
posted in Systems

Razer Blade Advanced 2019, hot in 1st half of charge from <25%

Hey guys. I have a 2019 RBA, and I've owned it for a little over half a year now. The palmrest heats up a LOT if I have to charge it from almost-0%. Like occasionally it gets as hot or hotter than the bit above the keyboard and bottom plate. It heats up like this during the first half of its charge and starts to cool when it reaches 50% and above. It's pretty concerning as this is right around the battery area. I've powered it off and opened it up right as this was happening and there's no bloat, the battery itself is slightly warm to the touch. (Not sure how much it cooled). A tiny screw in the front seems to have ripped the plastic around the battery (about 1mm long). I don't keep it docked or on overnight, it's fully powered down and unplugged, and I don't leave it idling on the charger either. It usually hovers in the 70's under load which is usually just Photoshop. (both CPU and GPU) but due to a lack of sensors I can't check the battery's temp itself. Anyway after numerous clai

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Joikansai
Vanguard
2 years ago
T
the_flesh_that_hates
posted in Razer Support

Razer Blade advanced 2019 unable to recognize charger.

Hi guys, I have a 2019 RBA. I've only had it a year. I've been using it without the battery/as a desktop. A few weeks ago, it just randomly stopped recognizing the charger at all. I was literally using it a few minutes before this, I had powered it off and unplugged it like always but when I came back, it acted bricked. To make sure the laptop still worked I put the battery back in, and it powers on. But it does not even register when it's plugged in. No "Plugged in- Not charging". Nothing. It just says "on battery". The light on the adapter still turns on. I contacted Razer Support- and they did get me a new adapter, but a 200W, not the 230W that came with my laptop, but I decided to try it anyway. Same issue, any outlet, any charger, any power cord, battery or none; the adapter light comes on but the laptop cannot draw power. I'm starting to think this is somehow a physical issue with the circuitry in my Blade. Please help?

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Razer.Speedcr0ss
2 years ago
T
the_flesh_that_hates
posted in Razer Support

2019 Razer Blade Advanced- Freezing?

Hey everyone, I have a Blade Advanced 2019, i7-9750H, 2070MQ- and it's been freezing a lot lately. Everything just freezes up- the mouse, screen, sound- even the chroma lights just.. stop and freeze completely. I've checked Event Viewer and there aren't any errors at the times of freezing aside from 'Unexpected power down/loss' and I assume these are just from me force-powering off the laptop. There are no bluescreens. Just a complete freeze. It seems to be random, it doesn't matter if Synapse is running, other than that I'm mostly using Firefox, Photoshop, Substance Designer, and/or Blender. It's frozen once when nothing was running. It's freezing up to every 30min/4x per hour. I really need help!

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T
3 years ago
T
the_flesh_that_hates
posted in Audio

Can I get Razer Care on this Blade?

Hey everyone, I'm about to purchase a Razer Blade Advanced from Swappa. The seller says it was a replacement Blade from Best Buy he got in May 2020. Can I still purchase any type of extended warranty on this Blade?

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Joikansai
Vanguard
3 years ago
T
the_flesh_that_hates
posted in Systems

Can I take my Blade's SSD out before sending it in for repair?

Hi. I've got a Blade Advanced with a broken IC circuit I think. I can't wipe or backup the drive myself before sending it in since my blade can't really turn on. I don't really have any alternative way to interface with the nvme. Do you think it'd be ok if I just physically took it out before sending it in? I have a lot of important stuff on there and the thought of it getting formatted without me being able to back it up, or even worse, lost somewhere is keeping me up at night.

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R
2 years ago

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