Topics started by rbadillarx | Razer Insider

Topics started by rbadillarx

2 Threads

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rbadillarxInsider Mini
asked in Audio

RAZER HAMMERHEAD TRUE WIRELESS 2019 spare parts?

Hi people, my son has lost the charging case of his RAZER HAMMERHEAD TRUE WIRELESS 2019, do anybody know if razer sell this as spare parts or there is some charging case compatible with this devices?

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R
11 months ago
R
rbadillarxInsider Mini
posted in Razer Support

Nari right side isn't working (through usb dongle) randomly.

Hi all: My Nari have more than two years right now. Always working fine hooked to a 4 port usb 3 hub. Sometimes I didn't hear sounds from the right side, but the issue was corrected by: a- playing with sound level; or b- playing with chat-game level; or c- little finger hits over the ear cup; or d- plugin for few seconds via 3.5 mm cable to the computer; or e- reinstalling/upgrading the synapse 3 (with the respective MS Windows® 10 reboot) or f- after few minutes with a, b and c. Today, have tried all options without recovering the right side of the headphones. Inclusive have made a clean razer software reinstall, using the 3.5 mm connection both sides worked fine. To try further, I have used the dongle with the headphones on the PS5 console and the issue remains (right side don't work). While typing this support request, using Spotify the right side sounded 5 seconds and after that went away (again!). So please Razer Support help me to bring back full Nari functionality. My Laptop s

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Razer.Speedcr0ss
1 year ago

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