Topics started by JGL102 | Razer Insider

Topics started by JGL102

2 Threads

J
JGL102
posted in Razer Support

Blackshark v2X mic connection continued

I received a reply to my previous post regarding the microphone on this headset not working with Windows 10 and the chat was locked by agent. (Razer.Caziel). I have not been able to try to respond until now. If I have understood the reply to my earlier post the headset mic does not work with PC’s and requires that you use the PC’s in-built mic when using the headset. If this is correct I think we have been mis-sold the headset which claims to work on PC, Mac and xBox and which we bought only a month ago on the premise that it did work fully on all the platforms. I see no clear clarification that only the headphones work on a PC and not the mic. The headphones and mic work okay on a Mac and an xBox so why should they not work on a PC?

0
Razer.Caziel
3 years ago
J
JGL102
posted in Razer Support

Blackshark v2X mic connection

I cannot see the headset in Windows 10 on an Acer Predator Triton 300 and although the headset speakers work the mic will not connect. Seems this is a common problem with many set-ups. Does anyone please know the solution? The headset is fully functional with my xBox but is sold as also compatible with PC’s which it appears not to be.

0
Razer.Caziel
3 years ago

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