Topics started by everDarkBlueCORAL706 | Razer Insider

Topics started by everDarkBlueCORAL706

2 Threads

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everDarkBlueCORAL706
posted in Audio

Windows AUDIODG.EXE crash due to THXSYSVAD2APO.dll

Hi, I recently bought the Blackshark v2 headset and enabled THX surround sound. I'm seeing in the Windows Event Viewer that periodically, the Windows AudioDG.exe process will crash with event details: [INDENT]Faulting application name: AUDIODG.EXE, version: 10.0.19041.804, time stamp: 0x985b4154 Faulting module name: THXSYSVAD2APO.dll, version: 1.2.6.0, time stamp: 0x5ed576b1 Exception code: 0xc0000005 Fault offset: 0x0000000000002d7b Faulting process id: 0x2614 Faulting application start time: 0x01d7049d86d6f64e Faulting application path: C:\\Windows\\system32\\AUDIODG.EXE Faulting module path: C:\\Windows\\System32\\THXSYSVAD2APO.dll Report Id: a421a213-1ac6-4684-90e1-10fae8910e99 Faulting package full name: Faulting package-relative application ID: [/INDENT] Is there an updated THX driver that addresses this problem? Thanks.

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2 years ago
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everDarkBlueCORAL706
posted in Razer Support

BlackWidow Elite missing from Synapse 3

Hi, Over the last few days I noticed that my BlackWidow keyboard stopped showing up in Synapse 3 so I can no longer control the RGB or any of the settings. Windows is still seeing the keyboard and I'm typing this post using the keyboard right now. I don't recall installing a new Synapse version. I've removed the device from Windows and then re-plugged the USB in to trigger a "new" install of the keyboard. That didn't help. Any recommendations? Thanks.

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3 years ago

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