Topics started by LeFluffySquirrel | Razer Insider

Topics started by LeFluffySquirrel

3 Threads

LeFluffySquirrel
LeFluffySquirrelInsider Mini
asked in Razer Support

Razer Synapse no longer reads CPU/GPU temps for Hanbo AIO

I had this problem as of the last two updates to synapse where synapse no longer pulls CPU and GPU data such as Temps and Speeds. Because of this my Hanbo AIO and PWM fans no longer adjust to the fan curves I have set. They still read the fan and pump speeds as well as liquid temps, but nothing else. I have already contacted support but was unsuccessful in getting a good answer. I have completely wiped and done a complete clean install of razer and all peripheral software, but that too has yielded no results. Anyone else have this problem and was able to fix it?Edit: I have updated to the latest Windows 10 Version, as well as BIOS and AMD Adrenaline drivers SetupOperating system: Windows 10 Motherboard: ROG Strix X50-E Gaming WIFI IICPU: AMD Ryzen 9 5900XGPU: AMD Radeon 6700 XTCooler: Razer Hanbo AIO 240mm ARGBFan controller: Razer PWM PC Fan ControllerRazer software: Razer Synapse 3

5
xDarkGunmetalbuzz182
11 months ago
LeFluffySquirrel
LeFluffySquirrelInsider Mini
posted in Razer Support

Synapse Issues after newest update

So I recently received an update for Razer Synapse 3 (on Windows 10) and everything was running fine until I restarted my computer. I received a corrupted file message for Cortex (which fixed itself shortly after bluescreening my computer), then an update message for synapse 3 appeared again, but this time it wouldn't install. I restarted the entire Razer Central program and it finally installed the update. But now Cortex works just fine, while synapse gives me a message saying that the program is either not designed to run on Windows or contains an error. So I restarted it and received the same message. I then attempted to uninstall and reinstall synapse, even tried the repair feature, and each time it starts then freezes halfway through. I even let it sit overnight but with no results. Again cortex fixed itself, while synapse no longer works and won't repair or uninstall.

0
LeFluffySquirrel
3 years ago
LeFluffySquirrel
LeFluffySquirrelInsider Mini
posted in Razer Cortex

Cortex starts up, and works, but the window wont open again when its closed

I seem to have a problem with cortex. It will start up when the computer is started up, all the settings and boost works too. I can open up the window from razer central or the start tab and change the settings directly after I log in to my computer, but things go array after I close the window. After closing the window and closing the razer central tab, it will not open the window again. Razer central shows it as not running, and will not open the window. I've tried starting it from the file, and the start menu, but it just gives me the same quick blue wheel that lasts only a second, with no results. But the weird thing is is that cortex boost works when I open up a game, and gives me notifications. I've tried uninstalling and reinstalling it a couple of times, with the same results. I've even told the installer to repair the current file. It started happening after the last couple cortex updates. I run the latest windows 10 update, but I have had issues with the ones before it.

0
LeFluffySquirrel
3 years ago

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