Topics started by juremakovec | Razer Insider

Topics started by juremakovec

2 Threads

J
juremakovec
posted in Razer Support

Problems with Razer Basilisk on Macbook

Hi! I recently bought Razer Basilisk mouse and I am using it on Macbook Pro (13 mid 2017), but have plenty of problems with setting up the buttons. I use the mouse mainly for work, not gaming, as I set the buttons for most used actions in my most used programmes (that's why I bought it in the first place). I also have Razer Naga Chroma and Ornata Chroma and have no problems, everything works normally. With Basilisk, the problem is that it won't change profiles on it's own or it chooses a wrong profile (for example, two of the programmes I use are Photo Mechanic and Lightroom and it would change to Photo Mechanic when in Lightroom or vice-versa) and when I do change the profiles manually, the profiles get erased and I have to set up everything again. I did it at least 20 times over the weekend, I reinstalled the Synapse, tested with setting up a new account - nothing helps. I also talked to the support, they were very helpful and really tried to help but in the end, they said Basilis

0
L
5 years ago
J
juremakovec
posted in Razer Synapse

New problem with Synapse 2 for Mac

after all the problems today I have encountered a new problem with Synapse 2 for Mac - there is nothing in the app. I restarted the app, I force quit the app and all connected operations via Activity Monitor but in the app it is still the same. cannot change the settings, cannot change the Profiles in case they do not switch automatically ... Razer, get your grip together or I want my money back, seriously!! this is going to far!

0
J
5 years ago

Badges

View More
CookiesCookie settings