Topics started by ZeusLukas | Razer Insider

Topics started by ZeusLukas

1 Thread

ZeusLukas
ZeusLukasInsider Mini
asked in Audio

Razer Kraken Kitty Quartz - Power problem

Hello, I have the Razer Kraken Kitty Quartz - USB of my partner currently the error that it is supplied with too little voltage.The headset repeatedly turns off at increased volume combined with an activated lighting level. The following troubleshooting steps have already been tried.Tested the headset on different USB ports Tested the headset on different computers Updated/reinstalled all drivers Checked for possible firmware updates Disabled the backlight (The only way to use the device without failures) As I could gather from some social media, this bug of the Razer Kraken Kitty series does not seem to be an isolated case.Does anyone have a solution to fix the error?Is Razer planning a quality program or a future software solution? RegardsLukas

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Bawbomb
1 month ago

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