Topics started by Ragathiel | Razer Insider

Topics started by Ragathiel

4 Threads

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Ragathiel
posted in Razer Synapse

Synapse driving me insane!!!

Ok so this has been an ongoing issue for 2 years....the only thing i get is send us the logs, reinstall, or mail us the product back and you get another one in 2 months.....ITS SYNAPSE NOT THE PRODUCT!! Synapse is literally the most dumpster trash as you can get! I hate sending stuff in just to get more synapse issues and go all that time with out stuff only to have nothing fixed when the new one gets here...thats proof its synapse because if its not than what you are saying is 90% of your products are faulty either way it makes razer look like trash! One inconvenience after another, most horrible nightmare experience ever. ALL my stuff...game pad, keyboard, and mouse will all reinstall them selves like 20 times in a hour and not stop...some times they turn off all together and i have to reset my pc just to get them back because a unpleg replug doesnt work so then i lose everything i was working on YAY! AND NO, its not the pc either...does it on all 3 pcs...BUT old stuff that doesnt ha

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J
2 years ago
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Ragathiel
posted in Razer Support

PLEASE HELP TONS OF ISSUES!!!!

OK so today has been a total nightmare. So i ordered a goliath extended mouse pad, Tartarus V2, Blackwidow elite, and a naga pro. keyboard and mouse worked fine. Plugged in the mat only to find out half the mat works properly. Soon as i plugged in the Tartarus V2 it would randomly make my mouse and keyboard stop working until i unplugged it. SOOooo i followed the guide to uninstall and reinstall synapse 3 and now it doesnt show up at all anymore...i uninstall again and it still doesnt show up and now this time i uninstall and now not only does tartarus not show up my docking port for wireless mouse isnt showing up anymore either. Its like they all showed up but then after uninstall now they dont show up. the only thing that shows up is my mouse and keyboard. I did notice it tried to install the tartarus v2, blackwidow elite, and naga pro in every catagory in device manager....they were all listed in HID, Keyboard, and Mouse and pointer devices. I have ran out of options seeing as i hav

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R
3 years ago
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Ragathiel
posted in Razer Support

Razer Naga Pro lights stop working, HELP!

Is there any help? I have been having alot of issuse with the light on my brand new Razer Naga Pro. The lights would go off...tried it on other ports still no go. They removed its driver from device manager and reset and it came back on. BUT the issue now is If i click advanced effect to customize the glows or colors it immediatly turns off no lights, until synapse is switched back to quick effects? Any help will be greatly appreciated!

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Razer.Speedcr0ss
3 years ago
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Ragathiel
posted in Razer Support

Razer Naga Pro Button Issues(No button response)

OK so had a million issues with the razor naga pro since unboxing. My Razer black widow elite so far work just fine with synapse. So first it was a lighting issue now here is the new issue. On the naga pro i go to remap a button and save it to lets say red profile. I flip the mouse over and i see a white led with the profile switch button under it...i press it nothing happens. I open not pad and press the button and its not using the new keybind, its stuck on the default keybind and the switch button doesnt work. I also notice that when i press the sensitivity up and down buttons on the mouse they no longer work either. I have also went into settings to do reset on the mouse which is supposed to delete all profiles with it....my profiles AND keybinds are still there. So i deleted the drivers and did fresh driver install and did the fresh synapse install and update...when i come back IT STILL has my profiles and my keybinds...its stuck! I have never had this horrible of a experience wit

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Razer.Speedcr0ss
3 years ago

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